Holiday Shipping Information

For more details, please review our Order By dates below, which are separated by product type.

Each Order By date is associated with a Ships By date that Titleist commits to your order. Once shipped, your delivery date will vary based on the shipping service you have selected as well as the current leadtimes experienced by our shipping partners.

If you have any questions or would like to speak to a member of our Customer Service team, please call our dedicated support line at: 800-333-4200 or email us directly.

Looking for a last-minute gift? Shop Titleist.com E-Gift Cards.

If viewing on Mobile, please scroll Left to Right:


Stock* (Golf Balls without Text or Logo), Holiday 2-Dozen Packs & Special Edition Golf Balls

*Including RCT models

Shipping Method Order By  Ships By
Ground 12/11, 12PM ET 12/16
2-Day  12/14, 12PM ET 12/19
Overnight  12/15, 12PM ET 12/20


Personalized Golf Balls (Golf Balls with Text Only)

Shipping Method Order By  Ships By
Ground 12/9, 12PM ET 12/16
2-Day  12/12, 12PM ET 12/19
Overnight  12/13, 12PM ET 12/20


Logo Library & Custom Logo Golf Balls (Golf Balls with Logos from our Logo Library and Uploaded Logos)

Shipping Method Order By  Ships By
Ground 12/4, 12PM ET 12/16
2-Day  12/9, 12PM ET 12/19
Overnight  12/10, 12PM ET 12/20


Golf Gear (Golf Bags, Hats, Headcovers, Accessories and Travel Gear)

Shipping Method Order By  Ships By
Ground 12/12, 12PM ET 12/16
2-Day  12/17, 12PM ET 12/19
Overnight  12/18, 12PM ET 12/20

Golf Clubs

Shipping lead times vary by club type and component (shaft/grip) selection. Please configure your club on Titleist.com to see your estimated lead time.



Physical Gift Cards

Shipping Method Order By  Ships By
Ground 12/2, 12PM ET 12/18


E-Gift Cards

  • Orders of e-gift cards are sent and delivered within minutes.

When Will My Order Ship?


Please note that November 11th, 28th & 29th and December 25th are Acushnet holidays and do not count as business days.

Golf Ball Shipments 

  • Orders of stock and special edition balls will ship within 3 business days.
  • Orders of Holiday 2-Dozen Packs will ship within 3 business days.
  • Orders of custom golf balls will ship within 8 business days.*
    *This includes orders with a logo from our Titleist logo library.
  • Orders of personalized golf balls will ship within 5 business days.*
    *This includes orders with personalization text only.
  • Orders of custom logo upload golf balls will ship within 8 business days.*
    *This quoted lead time is from the date of artwork approval.
  • Orders of RCT golf balls will ship within 5 business days.

Golf Clubs

  • Orders of drivers, fairways, and hybrids will ship within 2 weeks.*
  • Orders of irons and utility irons will ship within 2 weeks.*
  • Orders of wedges will ship within 2 weeks.*
  • Orders of putters will ship within 2 weeks.*
    *Please note that lead times may be extended based on certain component selections. Please configure your club on Titleist.com to see your estimated lead time.

Golf Gear (Golf Bags, Hats, Headcovers, Accessories and Travel Gear) & Apparel

  • Orders of golf gear and apparel items will ship within 1-2 business days.

Gift Cards

  • Orders of physical gift cards will ship within 3-5 business days.* 
    *Physical gift cards ship via USPS. Please allow up to 8-13 business days for delivery from the date of purchase.
  • Orders of e-gift cards are sent and delivered in minutes.*
    *Orders may be held for review, resulting in delays of up to 2 business days.

How Much Is Shipping? How Long Will My Order Take To Arrive?

If viewing on Mobile, please scroll Left to Right:

Order Total
Method
Cost
Estimated Arrival
Gift Card
Standard Shipping FREE
10 business days after order has shipped.*
Under $175
Standard Shipping $5.00
3-7 business days after order has shipped.*
Over $175
Standard Shipping
FREE
3-7 business days after order has shipped.*
Any Amount
Rush
$15.00
2 business days after order has shipped.*
Any Amount
Expedited
$25.00 1 business day after order has shipped*

International Shipping


Currently, Titleist.com orders cannot be shipped to addresses outside of the United States. If you reside in one of the following regions, please visit our websites below to shop and place your order.

Canada - Shop Titleist.ca

Ireland - Shop Titleist.ie

Japan - Shop Titleist.co.jp

Korea - Shop Titleist.co.kr

United Kingdom
-  Shop Titleist.co.uk

France - Shop Titleist.com.fr

Germany - Shop Titleist.de

Sweden - Shop Titleist.se

Returns Policy

Effective as of November 1, 2024.

Customer Service Hours of Operation: Monday-Friday, 9:00AM – 5:00PM EST (subject to holiday schedules)

Customer Service Phone Number: (800) 333-4200

Holiday Extended Return Policy
Eligible items* purchased on Titleist.com will be eligible for return through January 31, 2025. Order placed date must be between November 1, 2024 and December 31, 2024 to be eligible.

*Eligible items include: stock golf balls, special edition golf balls, and golf gear. Ineligible items include: personalized golf balls, customized golf balls, and golf clubs.

Golf Balls
If you would like to submit a return for your Titleist.com golf balls, start a return using our self-service returns portal. Please note that we only allow returns for special edition golf balls or stock golf balls. Personalized and/or customized golf balls are not eligible for return. Return requests must be submitted within 30 days of original purchase date. Only items eligible for return must be Only items in NEW and UNUSED condition are eligible for return. All return requests must be accompanied by the returns packing slip provided to you during the returns process.

All sales of personalized or custom products are final and may not be returned. If you purchased a personalized or customized product online and you would like to inquire about any inaccuracies, defects, or damage caused during shipping of the product, please contact our Customer Service team.

All returned items will be inspected for return eligibility in accordance with this Return Policy. Please allow a minimum of 10 days for us to receive and process your return. You will be notified via email once Titleist has processed the return. If your return is approved, you can expect a refund within 30 days of Titleist’s receipt of the returned product(s). Shipping and handling charges are not refundable.

Golf Clubs
If you would like to discuss returning your Titleist.com purchase of Titleist golf clubs, please contact our Customer Service team within 30 days of receipt of your package. Titleist will not accept returns of custom spec clubs or stamped wedges. All items eligible for return must be in NEW and UNUSED condition and must be accompanied by the original Packing Slip.

All returned items will be inspected for return eligibility in accordance with this Return Policy. Please allow a minimum of 10 days for us to receive and process your return. You will be notified via email once Titleist has processed the return. If your return is approved, you can expect a refund within 30 days of Titleist’s receipt of the returned product(s). Shipping and handling charges are not refundable.

Golf Gear
If you would like to submit a return for your Titleist.com golf gear purchase, start a return using our self-service returns portal. Return requests must be submitted within 30 days of original purchase date. Only items in NEW, UNUSED, and UNALTERED condition, with all original labels and tags attached, are eligible for return. All return requests must be accompanied by the returns packing slip provided to you during the returns process. Shipping and handling charges are not refundable. Final sale items are not eligible for returns. All sales of personalized or custom products are final and may not be returned. If you purchased a personalized or customized product online and you would like to inquire about any inaccuracies, defects, or damage caused during shipping of the product, please contact our Customer Service team.

All returned items will be inspected for return eligibility in accordance with this Return Policy. Please allow a minimum of 10 days for us to receive and process your return. You will be notified via email once Titleist has processed the return. If your return is approved, you can expect a refund within 30 days of Titleist’s receipt of the returned product(s). Shipping and handling charges are not refundable.

Scotty Cameron Limited Release Products
Titleist will only accept returns of Scotty Cameron Limited Release Products if they are defective or otherwise not in conformity with your order upon receipt. For inquiries about returning defective Scotty Cameron Limited Release Products, please contact customersupport@scottycameron.com.

Notwithstanding any provision above, Acushnet Company reserves the right to determine, in its sole discretion, abuses of this Return Policy with respect to any and all products subject to the Policy, and to deny returns accordingly.

Repairs Policy

The Titleist golf club repair department performs general club repair such as reshafting, loft and lie adjustments, and regripping. If your Titleist Brand clubs have repair or warranty needs, please contact our customer service team at (800) 333-4200 to discuss options available to you. At Titleist Golf, we stand by the quality of our products and will discuss all available options with you.

Some golf club repairs performed by a third party may affect the integrity of the club and render it unserviceable by Titleist.